File and media recovery guides
Files missing?
Start with the source.
Practical guidance for photographers, filmmakers, editors and audio teams. Each page explains what to stop, what to check and where the product boundary lies.
Recovery software
Choose the right recovery workflow
What recovery tools can do, where their limits are and how to avoid writing to the source.File recovery from backups before a raw scan
Should I restore a backup or run file recovery first?
Free file recovery: what you can test safely
Can I recover deleted media files for free?
File recovery is not file conversion
Can a file recovery converter fix a missing or damaged file?
Download file recovery software safely
Where should I download file recovery software?
Storage media
Cards, drives and file systems
Recovery paths for SD, microSD, CFexpress, SSD and other production media.Memory card file rescue without writing to the card
How can I rescue files from a memory card?
Photo recovery for deleted JPG and RAW files
How do I recover deleted photos from a card?
Recovering corrupted photos, video and audio
Can corrupted media files be recovered or repaired?
Call recording file recovery for missing audio
How do I recover a deleted call recording?
SanDisk memory card file rescue for photos and video
How do I recover files from a SanDisk memory card?
SD card data recovery without writing to the card
How can I retrieve deleted files from an SD card?
Recover an SD card after formatting
Can files be recovered after an SD card was formatted?
SD card keeps erasing files: protect the remaining data
Why does my SD card keep deleting or losing files?
SD card keeps asking to format: do not confirm
Why does my SD card keep asking to be formatted?
SD card read error: fix the workflow before the file system
What does an SD card read error mean, and how do I protect the files?
SD card removed without ejecting: what to check
What should I do after accidentally removing an SD card?
Locked SD card recovery and write protection
Can I recover files while an SD card is locked?
Recover deleted videos from an exFAT SD card
How can I recover videos from an SD card?
Recover deleted MP4 files from camera media
How can I recover a deleted MP4 file?
Recover deleted MOV files from an exFAT card
How do I recover a deleted MOV video?
Recover deleted MXF files with conservative validation
Can deleted MXF camera files be recovered?
Recover deleted GoPro videos and chapter files
How do I recover deleted GoPro videos?
Recover deleted drone video from microSDXC
What should I do after deleting drone videos?
Recover camera video after formatting the card
Can camera videos be recovered after formatting?
Recover deleted 4K video without recording over it
Can large deleted 4K clips be recovered?
Damaged MP4: recover the bytes before attempting repair
How should I handle a damaged MP4 file?
Damaged MOV: diagnose container loss before repair
What can I do with a damaged MOV file?
Zero-byte video file: check the card, not the empty placeholder
Can a zero-byte video file be recovered?
Recover deleted WAV recordings from an exFAT card
How can I recover deleted WAV audio?
Recover deleted Zoom recorder files
How do I recover files from a Zoom recorder card?
Field recorder shows an empty memory card
Why does my field recorder show no recordings?
Recover a deleted podcast recording from recorder media
How can I get a deleted podcast recording back?
Interview recording missing: protect the recorder card on set
What should I do when an interview recording disappears?
Damaged or unfinalized WAV: recover first, repair second
How can I repair a damaged WAV recording?
Recover recorder audio after formatting an exFAT card
Can audio be recovered after a recorder card was formatted?
Media recovery for videographers and editors
How should a videographer recover missing camera clips?
Camera memory card recovery with format-specific validation
What matters when recovering a camera memory card?
Recover deleted videos from an exFAT microSDXC card
How do I recover videos from a microSD card?
Recover data from an exFAT microSDXC card
How can I recover files from a microSD card?
Recover deleted media data from an SD card
How can I recover deleted files from an SD card?
Recover photos from an exFAT SDXC card
How do I recover deleted photos from an SDXC card?
Recover video from an exFAT SDXC card
How can I recover MP4, MOV, or MXF from SDXC?
Recover recorder audio from an exFAT SDXC card
How do I recover audio recordings from SDXC?
Recover drone files from an exFAT microSDXC card
How can I recover photos and video from a drone microSDXC card?
Recover action-camera files from microSDXC
How do I recover action-camera video from a microSDXC card?
Recover field-recorder files from microSDXC
Can I recover WAV recordings from a microSDXC card?
Recover media from an exFAT CFexpress Type A card
Can File Recovery Hero scan a CFexpress Type A card?
Recover files from exFAT CFexpress Type B cards
How do I recover media from CFexpress Type B?
Recover supported files from an exFAT CFast card
Can I recover MP4, MOV, or MXF from a CFast card?
Recover files from a Lexar Professional SDXC card
How can I recover media from a Lexar Professional SDXC card?
Recover files from a ProGrade SDXC card
How do I recover deleted media from a ProGrade SDXC card?
Recover files from an Angelbird SDXC card
Can deleted camera files be recovered from an Angelbird SDXC card?
Recover files from a Sony TOUGH SDXC card
How can I recover media from a Sony TOUGH SDXC card?
Recover files from a Delkin SDXC card
How do I recover deleted media from a Delkin SDXC card?
Recover files from a Kingston Canvas SDXC card
Can files be recovered from a Kingston Canvas SDXC card?
Recover files from a Transcend SDXC card
How can I recover media from a Transcend SDXC card?
Recover files from a Samsung PRO Plus microSDXC card
How do I recover files from a Samsung PRO Plus microSDXC card?
Recover video from a V90 SDXC card
Can deleted high-bitrate video be recovered from V90 media?
Recover a dual-slot shoot without mixing the cards
How should I recover files from a dual-slot camera setup?
Card reader disconnects during a recovery scan
Should I continue when the reader disconnects during scanning?
Use the SD adapter lock tab during recovery
Does the lock tab help when recovering a microSD card?
Create a raw image of an exFAT camera card
Why make a sector image before recovery?
Open an uncompressed camera-card image for recovery
How do I scan a raw card image instead of the original?
Scan a verified card image rather than the original
Should I recover from the original card or its clone?
M4ROOT folder missing from a Sony card
Can Sony XAVC clips survive when M4ROOT is missing?
Canon card folder structure missing
Can Canon media be recovered when the original folders are gone?
Fake SD card: preserve the data that remains
What can still be recovered from a counterfeit SD card?
How to extract files from an SD card safely
How do I get files off an SD card without losing any?
Tool research
Compare recovery approaches
Neutral guidance for searches that mention another recovery product or a broad software category.Sony Memory Card File Rescue or File Recovery Hero?
Where can I get Sony Memory Card File Rescue, and when do I need another tool?
Searching for Phoenix file rescue software
What should I check before choosing a Phoenix-branded recovery tool?
Disk Drill file recovery search: compare the workflow
What should I compare when searching for Disk Drill file recovery?
DMDE file recovery search: when specialist tools make sense
What should I know before using DMDE for file recovery?
EaseUS file recovery search: compare before you scan
What should I compare when looking for EaseUS file recovery?
Platforms
Computers, mobile devices and storage targets
Different recovery paths for local, external, mobile and cloud-managed storage.Android file recovery apps: what is realistically possible?
Can an Android file recovery app restore deleted camera files?
Command Prompt file recovery: safe checks and limits
Can Command Prompt recover deleted files?
Chromebook file recovery: local, Drive or removable media?
How can I recover a deleted file on a Chromebook?
File recovery from an external hard drive
How do I recover deleted files from an external drive?
Recover deleted files from the Recycle Bin
Can I recover a file after emptying the Recycle Bin?
Dropbox file recovery: restore history before disk scanning
How do I recover a deleted Dropbox file?
USB file rescue and 32-bit compatibility
Can I run file rescue software on a 32-bit computer?
SD card not detected: reader problem or failed media?
What should I do when an SD card is not detected?
SD card recovery for iPad users
Can I recover files from an SD card on an iPad?
SD card recovery after DiskPart clean
Can DiskPart clean on an SD card be undone?
Project files
Documents and application projects
First check autosaves, backups and application-specific recovery options before scanning a drive.AutoCAD file recovery: check backups before disk recovery
How can I recover a missing AutoCAD or CAD file?
Bluebeam file recovery for missing PDF work
How can I recover a missing Bluebeam project or PDF?
Blender file recovery: autosaves, backups and lost projects
How do I recover a lost Blender file?
Excel file recovery: AutoRecover, versions and backups
How can I recover a missing or corrupted Excel file?
Cinema 4D file recovery: find the backup first
Where does Cinema 4D store its recovery file?
File systems
exFAT, Ext4, Btrfs and encrypted drives
The file system changes which information a recovery scan can use and which tools are appropriate.BitLocker file recovery requires an unlocked volume
Can file recovery scan a BitLocker drive?
exFAT file recovery for SD cards and external drives
How does deleted file recovery work on exFAT?
Recovery methods
Safety, imaging and validation
Clear explanations of disk images, overwriting, file-system traces and result verification.Can Permanently Deleted Files Be Recovered?
Can files be recovered after emptying the Recycle Bin or using Shift+Delete?
read-only recovery scan: start safely
How do I start read-only recovery scan without changing the source?
read-only recovery scan: use after formatting
How does read-only recovery scan help after a quick format?
read-only recovery scan: measure recovery success
How do I judge the result of read-only recovery scan?
sector-by-sector disk image: start safely
How do I start sector-by-sector disk image without changing the source?
sector-by-sector disk image: use after formatting
How does sector-by-sector disk image help after a quick format?
sector-by-sector disk image: measure recovery success
How do I judge the result of sector-by-sector disk image?
exFAT metadata analysis: start safely
How do I start exFAT metadata analysis without changing the source?
exFAT metadata analysis: use after formatting
How does exFAT metadata analysis help after a quick format?
exFAT metadata analysis: measure recovery success
How do I judge the result of exFAT metadata analysis?
media file signature scan: start safely
How do I start media file signature scan without changing the source?
media file signature scan: use after formatting
How does media file signature scan help after a quick format?
media file signature scan: measure recovery success
How do I judge the result of media file signature scan?
recovered-media validation: start safely
How do I start recovered-media validation without changing the source?
recovered-media validation: use after formatting
How does recovered-media validation help after a quick format?
recovered-media validation: measure recovery success
How do I judge the result of recovered-media validation?
Recovered video too large for the destination
Why will a recovered video not save despite enough free space?
SD Card Formatter: recovery after formatting
Can data survive Quick Format or Overwrite Format?
File Recovery Tool for Photos, Video and Audio
Which file recovery tool fits your missing recordings?
File Recovery App for Mac and Windows
How do you recover recordings with a desktop file recovery app?
File Recovery Software for Lost Recordings
What can File Recovery Hero file recovery software restore?
Windows File Recovery: How to Use It and Cost
How can I use Windows File Recovery?
Emergency
Urgent data-loss situations
The first safe actions when recordings disappear or a storage device suddenly behaves differently.SD card shows no files: protect the card first
What should I do when my SD card shows no files?
Accidentally deleted photos: the next safe steps
How do I get photos back after deleting them by accident?
Accidentally deleted videos: stop using the recording card
How can I recover videos I just deleted?
Files missing after Move: check both source and destination
Where are files that disappeared after I moved them?
DCIM folder empty: are the camera files still on the card?
Why is my DCIM folder empty?
Camera shows no pictures: do not take a test shot
Are my photos deleted when the camera shows no pictures?
Data disappeared from an SD card: a safe recovery sequence
How can files simply disappear from an SD card?
Lightroom photos missing: path problem or deleted originals?
Why are my photos missing in Lightroom?
Premiere shows Media Offline after copying files
Why did Premiere media go offline after I copied it?
Premiere Pro Media Offline: relink or recover?
How do I bring offline media back in Premiere Pro?
File Explorer shows an empty SD card
Why is my SD card empty in Windows File Explorer?
Lightroom says the original file is missing
How do I find a missing original file in Lightroom?
What should I do when DaVinci Resolve shows Media Offline?
Final Cut Pro cannot find original media
How can I locate missing media in Final Cut Pro?
Recover an SD card on Windows without repairing it
How can I recover an SD card safely on Windows?
Recover an SD card on a Mac without changing the source
How can I recover files from an SD card on macOS?
Memory card empty after recording stopped unexpectedly
Why is my card empty after a recording interruption?
Read error while copying an SD card
What should I do when copying from an SD card fails with a read error?
Recover a failing SD card: classify the failure first
Can I recover data from a defective SD card?
Broken SD card: when only a laboratory can help
Can data be recovered from a physically broken SD card?
Recover an Android microSD card outside the phone
How do I recover data from a damaged Android SD card?
Recover an SD card on Linux by imaging it first
How should I recover an SD card on Linux?
SD card recovery cost: compare scan, software, and lab work
What does SD card recovery cost, and what can I check first?
Recover data before repairing an SD card
Should I repair a faulty SD card or rescue the files first?
Prevent overwriting deleted media during recovery
How do I avoid overwriting files I need to recover?
Why you must stop using an SD card after deletion
Why should I stop taking photos after deleting files?
SD card uses space but shows no files
Why does my SD card show used space but no files?
Only the most recent photos are missing from the card
Why are only my newest camera photos missing?
Older files disappeared after new recording
Why did older files disappear after I recorded new media?
Filenames remain but the media size is zero
What does it mean when camera files show zero bytes?
Memory card shows the wrong capacity
What should I do when a memory card reports the wrong size?
Memory card keeps disconnecting during access
How should I handle a memory card that repeatedly disconnects?
SD card became read-only after an error
Why did my SD card suddenly become read-only?
Camera reports a card error: protect the recordings
What should I do when my camera says Card Error?
Camera says it cannot access the memory card
Can files be saved when the camera cannot access the card?
Mac says the inserted SD card is not readable
What should I do when macOS says the disk is not readable?
Windows asks to format the SD card before use
Should I format an SD card when Windows asks?
Files missing after a camera-card import
Where should I look when files disappear after import?
Photos missing after Image Capture import
What can I do when Image Capture did not import every photo?
Files missing after Windows Photos import
Why did Windows Photos import only some camera files?
Files missing after a copy was cancelled
Can I recover files after cancelling a card copy?
Files missing after ejecting a card during transfer
What should I do after ejecting a card while files were copying?
Files missing after the camera battery died
Can recordings survive when the camera loses power?
Last video missing after sudden power loss
How can I recover the final clip after a power interruption?
Only proxy files remain after a shoot
Can the original video be recovered when only proxies remain?
Thumbnails are visible but original files are missing
Does a visible thumbnail mean the photo can be recovered?
Camera card formatted in-camera: do not record again
What should I do immediately after formatting a card in the camera?
Memory card initialized by mistake
Can files be recovered after initializing a camera card?
Quick-formatted SDXC card: what may remain
Can a quick-formatted SDXC card still contain media?
Format prompt appears every time the card is inserted
Why does every device ask to format my memory card?
Camera asks to recover the image database
Should I let the camera recover its image database?
Recording stopped because of a card error
Can I recover a clip after the camera stopped recording with an error?
Photo burst stopped when the card filled up
How do I check missing frames after the card became full?
Files missing from one dual-slot camera card
What should I check when one dual-slot card is incomplete?
A camera filename sequence has a gap
Does a gap in camera file numbers mean files were deleted?
A photo burst sequence is missing frames
Can missing frames from a burst be recovered?
One camera video clip is missing between adjacent takes
How do I recover one missing clip from a shoot?
One audio take is missing from a recorder session
How can I find one missing recorder take?
Files appear missing after a folder was renamed
Can renaming a media folder make files disappear from an editor?
Media went offline after a drive or card was renamed
Why did files disappear after I changed the volume name?
SD card appears as RAW or unformatted
What does it mean when Windows labels an SD card RAW?
SD card mounts with an incorrect volume size
Can I recover files when the mounted card size is wrong?
SD card has become extremely slow to read
Should I keep copying from a very slow memory card?
Large video will not copy from the card
Why can small files copy but one large video cannot?
Recovered media files will not open
What should I check when recovered files still do not open?
Camera created a new DCIM folder and older files vanished
Why did my camera create a new folder and stop showing older files?
Important rules after data loss!
What should I do immediately after data loss, and what must I avoid?
SD card CRC error: preserve data before repair
What should I do about a cyclic redundancy check error on an SD card?
Photos & RAW
Photos and RAW files
Recovery guidance for image sequences, camera raw formats and professional photo workflows.Recover deleted RAW files without writing to the card
Can deleted camera RAW files be recovered?
Recover deleted JPG photos from a camera card
How can I get deleted JPG photos back?
Recover photos after formatting a camera card
Can photos be recovered after an SD card was formatted?
Deleted wedding photos: protect the complete card set
What should a photographer do after deleting wedding photos?
Photos missing after a shoot: inventory cards before recovery
What can I do when shooting photos have disappeared?
Recover photos from a failing SD card
How do I rescue photos from a damaged SD card?
Recover Nikon NEF files after formatting
Can NEF photos be recovered after a quick format?
Recover Olympus or OM System ORF after formatting
Can ORF files survive an in-camera format?
Recover a damaged Panasonic RW2 file
What can I do when an RW2 photo will not open?
Recover DNG files after formatting a camera card
Can deleted DNG photos be recovered after formatting?
Recover deleted TIFF image files
How can I recover deleted TIFF files from an exFAT card?
Recover PNG images after formatting removable media
Can PNG files be recovered after an exFAT format?
Recover HEIC, HEIF, or HIF after formatting
Can HEIF-family photos be recovered from a formatted exFAT card?
Recovered JPEG is incomplete or only partly visible
Why does a recovered JPEG show only part of the photo?
RAW preview is visible but the original will not develop
Does an embedded RAW preview prove the RAW file is intact?
Recover complete RAW+JPEG pairs from a shoot
How do I match recovered RAW and JPEG pairs?
Recover missing frames from an exposure bracket
Can a missing frame from a bracketed sequence be recovered?
Recover missing frames from a time-lapse sequence
How do I recover missing time-lapse images?
Tethered-shoot originals missing from card and laptop
Where should I recover photos from a failed tethered shoot?
Contact sheet shows a photo whose original is missing
Can a contact-sheet preview help recover the original photo?
Recovered photo opens but metadata is missing
Is a recovered photo usable when EXIF metadata is gone?
Damaged HEIC container: recovery before conversion
Can converting a damaged HEIC restore the photo?
TIFF header found but the image is incomplete
Is a TIFF recovered when only its header is valid?
Recover deleted HEIC photos from exFAT media
How can I recover deleted HEIC images?
JPEG photo series: recover after deletion
How can I recover a deleted JPEG photo series after deletion?
JPEG photo series: after a quick format
Can a deleted JPEG photo series be recovered after a quick format?
JPEG photo series: recover after recording stops
What can I do with a deleted JPEG photo series after a recording interruption?
JPEG photo series: after an import failure
Where are a deleted JPEG photo series after a failed import?
PNG still images: recover after deletion
How can I recover deleted PNG stills after deletion?
PNG still images: after a quick format
Can deleted PNG stills be recovered after a quick format?
PNG still images: recover after recording stops
What can I do with deleted PNG stills after a recording interruption?
PNG still images: after an import failure
Where are deleted PNG stills after a failed import?
HEIC, HEIF and HIF photos: recover after deletion
How can I recover deleted HEIC, HEIF or HIF images after deletion?
HEIC, HEIF and HIF photos: after a quick format
Can deleted HEIC, HEIF or HIF images be recovered after a quick format?
HEIC, HEIF and HIF photos: recover after recording stops
What can I do with deleted HEIC, HEIF or HIF images after a recording interruption?
HEIC, HEIF and HIF photos: after an import failure
Where are deleted HEIC, HEIF or HIF images after a failed import?
TIFF camera images: recover after deletion
How can I recover deleted TIFF photographs after deletion?
TIFF camera images: after a quick format
Can deleted TIFF photographs be recovered after a quick format?
TIFF camera images: recover after recording stops
What can I do with deleted TIFF photographs after a recording interruption?
TIFF camera images: after an import failure
Where are deleted TIFF photographs after a failed import?
Canon CR2 RAW: recover after deletion
How can I recover deleted Canon CR2 originals after deletion?
Canon CR2 RAW: after a quick format
Can deleted Canon CR2 originals be recovered after a quick format?
Canon CR2 RAW: recover after recording stops
What can I do with deleted Canon CR2 originals after a recording interruption?
Canon CR2 RAW: after an import failure
Where are deleted Canon CR2 originals after a failed import?
Canon CR3 RAW: recover after deletion
How can I recover deleted Canon CR3 originals after deletion?
Canon CR3 RAW: after a quick format
Can deleted Canon CR3 originals be recovered after a quick format?
Canon CR3 RAW: recover after recording stops
What can I do with deleted Canon CR3 originals after a recording interruption?
Canon CR3 RAW: after an import failure
Where are deleted Canon CR3 originals after a failed import?
Sony ARW RAW: recover after deletion
How can I recover deleted Sony ARW originals after deletion?
Sony ARW RAW: after a quick format
Can deleted Sony ARW originals be recovered after a quick format?
Sony ARW RAW: recover after recording stops
What can I do with deleted Sony ARW originals after a recording interruption?
Sony ARW RAW: after an import failure
Where are deleted Sony ARW originals after a failed import?
Nikon NEF RAW: recover after deletion
How can I recover deleted Nikon NEF originals after deletion?
Nikon NEF RAW: after a quick format
Can deleted Nikon NEF originals be recovered after a quick format?
Nikon NEF RAW: recover after recording stops
What can I do with deleted Nikon NEF originals after a recording interruption?
Cameras
Camera and manufacturer workflows
Guides that account for recording formats, card structures and camera-specific workflows.Recover deleted Canon photos: JPG, CR2, and CR3
How do I recover deleted photos from a Canon camera?
Recover deleted Sony photos: ARW, JPEG, and HEIF
How can I recover deleted photos from a Sony camera?
Recover deleted Nikon NEF files from an exFAT card
How do I recover deleted Nikon NEF photos?
Recover deleted Canon video: MP4, XFVC, or MXF
How can I recover deleted Canon camera video?
Recover deleted Sony video without changing M4ROOT
How do I recover deleted Sony camera videos?
Recover deleted DJI MP4 or MOV files from microSDXC
How can I recover deleted DJI videos?
Canon XFVC recovery: MP4 metadata and media
How can deleted Canon XFVC clips be reconstructed?
Recover Sony XAVC clips from M4ROOT
How do I recover deleted Sony XAVC files from M4ROOT?
Shoot backup missing: identify the original source first
What should I do when a shoot backup is missing?
Canon CR2 files missing after import
Where are Canon CR2 files that vanished after import?
Canon CR3 recovery after an in-camera format
Can Canon CR3 files be recovered after formatting?
Canon RAW+JPEG pairs are incomplete
How do I recover missing partners in Canon RAW+JPEG pairs?
Canon EOS video card appears empty
Why does a Canon EOS card show no video files?
Canon MP4 unfinalized after battery loss
Can a Canon MP4 be recovered after the battery died while recording?
Canon MOV files missing from an exFAT card
How can I recover deleted Canon MOV clips?
Canon MXF clips missing from camera media
Can missing Canon MXF clips be recovered?
Canon dual-slot backup is incomplete
Why is one Canon card missing files from a dual-slot shoot?
Canon DCIM folder missing from the card
Can Canon photos be recovered when DCIM is gone?
Canon proxies remain but original video is missing
Can Canon originals be recovered when proxy clips still exist?
Sony ARW files missing after import
Why did Sony ARW files not arrive with the JPEGs?
Recover deleted Sony HEIF-family photos
How can I recover deleted Sony HEIF or HIF images?
Sony XAVC S recovery after card formatting
Can XAVC S clips be recovered after formatting a Sony card?
Sony XAVC HS clips missing from M4ROOT
How do I recover missing Sony XAVC HS recordings?
Sony XAVC S-I recording interrupted
Can an interrupted XAVC S-I clip be recovered?
Recover supported Sony media from CFexpress Type A
Can File Recovery Hero recover files from a Sony CFexpress Type A card?
Sony SDXC card has an empty M4ROOT folder
Why is M4ROOT empty on a Sony recording card?
Sony proxy files remain but main XAVC clips are missing
Can Sony main clips be recovered from proxy references?
Sony dual-slot copy missing from one card
How do I assess missing files in a Sony dual-slot setup?
Sony Recover Image Database warning: image the card first
Should I run Recover Image Database on a Sony camera?
Nikon NEF files missing after formatting
Can Nikon NEF photos be recovered after a quick format?
Nikon NRW recovery from an exFAT camera card
How do I recover deleted NRW files from a Nikon camera?
Nikon JPEG photos missing from DCIM
How can I recover missing Nikon JPEG files?
Recover deleted Nikon Z MP4 files
How can I recover MP4 video from a Nikon Z card?
Recover supported Nikon media from CFexpress Type B
How do I recover files from a Nikon CFexpress Type B card?
Nikon dual-slot card is incomplete
Why is one Nikon card missing part of the shoot?
Nikon 4K clip unfinalized after recording stopped
Can a Nikon 4K clip be recovered after power loss?
Recover deleted Panasonic Lumix RW2 files
How do I recover deleted Lumix RW2 photos?
Recover Lumix RW2 after formatting the card
Can RW2 files be recovered after a Lumix format?
Panasonic Lumix JPEG photos missing
How can I recover missing Lumix JPEG files?
Recover deleted Panasonic Lumix MP4 clips
How do I recover deleted Lumix MP4 video?
Recover missing Panasonic Lumix MOV clips
Can deleted Lumix MOV files be recovered?
Recover supported Lumix media from CFexpress Type B
Can File Recovery Hero scan an exFAT Lumix CFexpress card?
Lumix dual-slot files missing from one card
How do I compare incomplete Lumix dual-slot media?
Lumix 4K MP4 unfinalized after interruption
Can an interrupted Lumix 4K recording be repaired?
Lumix 6K Photo sequence is incomplete
Can missing frames from a Lumix 6K Photo sequence be recovered?
Fujifilm RAF recovery from a camera card
How do I recover deleted RAF photos from a Fujifilm card?
Recover Fujifilm RAF files after formatting
Can RAF photos survive an in-camera format?
Fujifilm JPEG photos missing from the card
How can I recover missing Fujifilm JPEG files?
Recover deleted Fujifilm HEIF photos
How do I recover deleted HEIF images from a Fujifilm card?
Recover deleted Fujifilm MOV clips
Can deleted Fujifilm MOV files be recovered?
Recover missing Fujifilm MP4 files
How can I recover MP4 video from a Fujifilm card?
Fujifilm dual-slot card has a filename gap
Why does one Fujifilm card contain fewer files?
Can RAF and JPEG files survive an empty Fujifilm folder?
Fujifilm burst sequence is incomplete
Can missing Fujifilm burst frames be recovered?
Recover DJI drone MP4 after formatting microSDXC
Can DJI MP4 files be recovered after a card format?
How do I recover MOV files from a DJI drone card?
Recover deleted DJI Osmo MP4 files
Can deleted DJI Osmo clips be recovered?
DJI action-camera card appears empty
Why does my DJI action camera show no media?
DJI last-flight video is unfinalized
Can I recover the final DJI clip after power loss?
DJI reports an SD card error and files are missing
What should I do after a DJI SD card error?
One DJI flight's media is missing
How do I recover footage from one missing DJI flight?
Recover deleted DJI DNG photos
How can I recover DNG photos from a DJI card?
Recover GoPro MP4 files after formatting
Can GoPro video be recovered after formatting the card?
GoPro chapter sequence has a missing file
How do I recover a missing chapter from a GoPro recording?
GoPro last clip unfinalized after battery loss
Can the final GoPro clip be recovered after power loss?
GoPro high-bitrate video fails during copy
Why will one large GoPro clip not copy?
Insta360 INSV files missing: recover the files safely
Can File Recovery Hero find deleted INSV originals?
Exported Insta360 MP4 file is missing
Can a missing exported Insta360 MP4 be recovered?
Recover OM System ORF after card formatting
Can ORF photos survive an OM System card format?
Leica JPEG photos missing from the card
How do I recover missing Leica JPEG files?
Recover Pentax DNG after formatting
Can Pentax DNG photos be recovered after a quick format?
Recover deleted OM System MOV clips
Can deleted OM System MOV video be recovered?
Video
Clips, codecs and containers
Recovering and fully validating video recordings before editing or archiving.H.264 MP4: recover after deletion
How can I recover H.264 clips in an MP4 container after deletion?
H.264 MP4: after a quick format
Can H.264 clips in an MP4 container be recovered after a quick format?
H.264 MP4: recover after recording stops
What can I do with H.264 clips in an MP4 container after a recording interruption?
H.264 MP4: after an import failure
Where are H.264 clips in an MP4 container after a failed import?
H.265/HEVC MP4: recover after deletion
How can I recover HEVC clips in an MP4 container after deletion?
H.265/HEVC MP4: after a quick format
Can HEVC clips in an MP4 container be recovered after a quick format?
H.265/HEVC MP4: recover after recording stops
What can I do with HEVC clips in an MP4 container after a recording interruption?
H.265/HEVC MP4: after an import failure
Where are HEVC clips in an MP4 container after a failed import?
ProRes MOV: recover after deletion
How can I recover ProRes recordings in MOV after deletion?
ProRes MOV: after a quick format
Can ProRes recordings in MOV be recovered after a quick format?
ProRes MOV: recover after recording stops
What can I do with ProRes recordings in MOV after a recording interruption?
ProRes MOV: after an import failure
Where are ProRes recordings in MOV after a failed import?
Sony XAVC S/HS: recover after deletion
How can I recover XAVC clips from M4ROOT after deletion?
Sony XAVC S/HS: after a quick format
Can XAVC clips from M4ROOT be recovered after a quick format?
Sony XAVC S/HS: recover after recording stops
What can I do with XAVC clips from M4ROOT after a recording interruption?
Sony XAVC S/HS: after an import failure
Where are XAVC clips from M4ROOT after a failed import?
Canon XFVC: recover after deletion
How can I recover Canon XFVC clips and matching DAT extents after deletion?
Canon XFVC file: recover MP4 clips after a quick format
Can Canon XFVC clips and matching DAT extents be recovered after a quick format?
Canon XFVC: recover after recording stops
What can I do with Canon XFVC clips and matching DAT extents after a recording interruption?
Canon XFVC: after an import failure
Where are Canon XFVC clips and matching DAT extents after a failed import?
MXF OP-1a: recover after deletion
How can I recover professional MXF recordings after deletion?
MXF OP-1a: after a quick format
Can professional MXF recordings be recovered after a quick format?
MXF OP-1a: recover after recording stops
What can I do with professional MXF recordings after a recording interruption?
MXF OP-1a: after an import failure
Where are professional MXF recordings after a failed import?
long 4K MP4: recover after deletion
How can I recover multi-gigabyte 4K MP4 clips after deletion?
long 4K MP4: after a quick format
Can multi-gigabyte 4K MP4 clips be recovered after a quick format?
long 4K MP4: recover after recording stops
What can I do with multi-gigabyte 4K MP4 clips after a recording interruption?
long 4K MP4: after an import failure
Where are multi-gigabyte 4K MP4 clips after a failed import?
MOV timecode and multichannel audio: recover after deletion
How can I recover MOV clips with timecode and multiple audio tracks after deletion?
MOV timecode and multichannel audio: after a quick format
Can MOV clips with timecode and multiple audio tracks be recovered after a quick format?
MOV timecode and multichannel audio after recording stops
What can I do with MOV clips with timecode and multiple audio tracks after a recording…
MOV timecode and multichannel audio: after an import failure
Where are MOV clips with timecode and multiple audio tracks after a failed import?
proxy and camera-original MP4: recover after deletion
How can I recover missing camera originals with surviving proxies after deletion?
proxy and camera-original MP4: after a quick format
Can missing camera originals with surviving proxies be recovered after a quick format?
proxy and camera-original MP4: recover after recording stops
What can I do with missing camera originals with surviving proxies after a recording…
proxy and camera-original MP4: after an import failure
Where are missing camera originals with surviving proxies after a failed import?
MXF with sidecar files: recover after deletion
How can I recover MXF clips with XML and metadata sidecars after deletion?
MXF with sidecar files: after a quick format
Can MXF clips with XML and metadata sidecars be recovered after a quick format?
MXF with sidecar files: recover after recording stops
What can I do with MXF clips with XML and metadata sidecars after a recording interruption?
MXF with sidecar files: after an import failure
Where are MXF clips with XML and metadata sidecars after a failed import?
MP4 mdat without moov: recover after deletion
How can I recover video payload with missing MP4 metadata after deletion?
MP4 mdat without moov: after a quick format
Can video payload with missing MP4 metadata be recovered after a quick format?
MP4 mdat without moov: recover after recording stops
What can I do with video payload with missing MP4 metadata after a recording interruption?
MP4 mdat without moov: after an import failure
Where are video payload with missing MP4 metadata after a failed import?
MOV with a missing moov atom: recover after deletion
How can I recover QuickTime media with an incomplete closing structure after deletion?
MOV with a missing moov atom: after a quick format
Can QuickTime media with an incomplete closing structure be recovered after a quick format?
MOV with a missing moov atom: recover after recording stops
What can I do with QuickTime media with an incomplete closing structure after a recording…
MOV with a missing moov atom: after an import failure
Where are QuickTime media with an incomplete closing structure after a failed import?
split MP4 recording: recover after deletion
How can I recover spanned or split MP4 clip segments after deletion?
split MP4 recording: after a quick format
Can spanned or split MP4 clip segments be recovered after a quick format?
split MP4 recording: recover after recording stops
What can I do with spanned or split MP4 clip segments after a recording interruption?
split MP4 recording: after an import failure
Where are spanned or split MP4 clip segments after a failed import?
variable-frame-rate MP4: recover after deletion
How can I recover VFR MP4 camera clips after deletion?
variable-frame-rate MP4: after a quick format
Can VFR MP4 camera clips be recovered after a quick format?
variable-frame-rate MP4: recover after recording stops
What can I do with VFR MP4 camera clips after a recording interruption?
variable-frame-rate MP4: after an import failure
Where are VFR MP4 camera clips after a failed import?
high-frame-rate MP4: recover after deletion
How can I recover slow-motion or HFR MP4 clips after deletion?
high-frame-rate MP4: after a quick format
Can slow-motion or HFR MP4 clips be recovered after a quick format?
high-frame-rate MP4: recover after recording stops
What can I do with slow-motion or HFR MP4 clips after a recording interruption?
high-frame-rate MP4: after an import failure
Where are slow-motion or HFR MP4 clips after a failed import?
10-bit Log MP4: recover after deletion
How can I recover 10-bit Log recordings in MP4 after deletion?
10-bit Log MP4: after a quick format
Can 10-bit Log recordings in MP4 be recovered after a quick format?
10-bit Log MP4: recover after recording stops
What can I do with 10-bit Log recordings in MP4 after a recording interruption?
10-bit Log MP4: after an import failure
Where are 10-bit Log recordings in MP4 after a failed import?
multicamera MP4 set: recover after deletion
How can I recover synchronized MP4 clips from several cameras after deletion?
multicamera MP4 set: after a quick format
Can synchronized MP4 clips from several cameras be recovered after a quick format?
multicamera MP4 set: recover after recording stops
What can I do with synchronized MP4 clips from several cameras after a recording interruption?
multicamera MP4 set: after an import failure
Where are synchronized MP4 clips from several cameras after a failed import?
relay-recorded MP4: recover after deletion
How can I recover clips split across two card slots after deletion?
relay-recorded MP4: after a quick format
Can clips split across two card slots be recovered after a quick format?
relay-recorded MP4: recover after recording stops
What can I do with clips split across two card slots after a recording interruption?
relay-recorded MP4: after an import failure
Where are clips split across two card slots after a failed import?
MP4 with audio but no picture: recover after deletion
How can I recover recovered MP4 files that play audio only after deletion?
MP4 with audio but no picture: after a quick format
Can recovered MP4 files that play audio only be recovered after a quick format?
MP4 with audio but no picture: recover after recording stops
What can I do with recovered MP4 files that play audio only after a recording interruption?
MP4 with audio but no picture: after an import failure
Where are recovered MP4 files that play audio only after a failed import?
MP4 that displays black video: recover after deletion
How can I recover recovered MP4 files with a black picture after deletion?
MP4 that displays black video: after a quick format
Can recovered MP4 files with a black picture be recovered after a quick format?
MP4 that displays black video: recover after recording stops
What can I do with recovered MP4 files with a black picture after a recording interruption?
MP4 that displays black video: after an import failure
Where are recovered MP4 files with a black picture after a failed import?
Missing dashcam footage: deleted or overwritten?
Can a missing dashcam clip be recovered after loop recording?
Recovered video has sound but no picture
Is a recovered video with sound but no picture corrupted?
Audio
Recorders and audio captures
Safe steps for WAV, BWF, multitrack recorders and production sound.PCM WAV: recover after deletion
How can I recover PCM WAV recordings after deletion?
Can PCM WAV recordings be recovered after a quick format?
PCM WAV: recover after recording stops
What can I do with PCM WAV recordings after a recording interruption?
PCM WAV: after an import failure
Where are PCM WAV recordings after a failed import?
Broadcast Wave/BWF: recover after deletion
How can I recover BWF recordings with production metadata after deletion?
Broadcast Wave/BWF: after a quick format
Can BWF recordings with production metadata be recovered after a quick format?
Broadcast Wave/BWF: recover after recording stops
What can I do with BWF recordings with production metadata after a recording interruption?
Broadcast Wave/BWF: after an import failure
Where are BWF recordings with production metadata after a failed import?
RF64 long recording: recover after deletion
How can I recover RF64 files beyond the classic WAV limit after deletion?
RF64 long recording: after a quick format
Can RF64 files beyond the classic WAV limit be recovered after a quick format?
RF64 long recording: recover after recording stops
What can I do with RF64 files beyond the classic WAV limit after a recording interruption?
RF64 long recording: after an import failure
Where are RF64 files beyond the classic WAV limit after a failed import?
AIFF/AIFC: recover after deletion
How can I recover AIFF or AIFC recordings after deletion?
AIFF/AIFC: after a quick format
Can AIFF or AIFC recordings be recovered after a quick format?
AIFF/AIFC: recover after recording stops
What can I do with AIFF or AIFC recordings after a recording interruption?
AIFF/AIFC: after an import failure
Where are AIFF or AIFC recordings after a failed import?
Core Audio CAF: recover after deletion
How can I recover CAF recordings after deletion?
Core Audio CAF: after a quick format
Can CAF recordings be recovered after a quick format?
Core Audio CAF: recover after recording stops
What can I do with CAF recordings after a recording interruption?
Core Audio CAF: after an import failure
Where are CAF recordings after a failed import?
FLAC recording: recover after deletion
How can I recover losslessly compressed FLAC files after deletion?
FLAC recording: after a quick format
Can losslessly compressed FLAC files be recovered after a quick format?
FLAC recording: recover after recording stops
What can I do with losslessly compressed FLAC files after a recording interruption?
FLAC recording: after an import failure
Where are losslessly compressed FLAC files after a failed import?
MP3 recorder file: recover after deletion
How can I recover MP3 recordings after deletion?
MP3 recorder file: after a quick format
Can MP3 recordings be recovered after a quick format?
MP3 recorder file: recover after recording stops
What can I do with MP3 recordings after a recording interruption?
MP3 recorder file: after an import failure
Where are MP3 recordings after a failed import?
M4A/AAC recording: recover after deletion
How can I recover M4A or AAC recordings after deletion?
M4A/AAC recording: after a quick format
Can M4A or AAC recordings be recovered after a quick format?
M4A/AAC recording: recover after recording stops
What can I do with M4A or AAC recordings after a recording interruption?
M4A/AAC recording: after an import failure
Where are M4A or AAC recordings after a failed import?
Ogg/Opus recording: recover after deletion
How can I recover Ogg or Opus recordings after deletion?
Ogg/Opus recording: after a quick format
Can Ogg or Opus recordings be recovered after a quick format?
Ogg/Opus recording: recover after recording stops
What can I do with Ogg or Opus recordings after a recording interruption?
Ogg/Opus recording: after an import failure
Where are Ogg or Opus recordings after a failed import?
Poly WAV multitrack: recover after deletion
How can I recover multichannel Poly WAV takes after deletion?
Poly WAV multitrack: after a quick format
Can multichannel Poly WAV takes be recovered after a quick format?
Poly WAV multitrack: recover after recording stops
What can I do with multichannel Poly WAV takes after a recording interruption?
Poly WAV multitrack: after an import failure
Where are multichannel Poly WAV takes after a failed import?
Production
Shoots and real production incidents
Practical guidance for weddings, events, drones, interviews and other unrepeatable recordings.wedding film production: card appears empty after the shoot
What should I do when a card from the wedding film production appears empty?
wedding film production: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the wedding film production?
wedding film production: find individual missing takes
How can I locate individual missing takes from the wedding film production?
wedding film production: check a backup size mismatch
Why is the backup from the wedding film production smaller than the source?
wedding film production: recover after a failed drive handoff
What should I do when files disappear during the wedding film production handoff?
corporate video shoot: card appears empty after the shoot
What should I do when a card from the corporate video shoot appears empty?
corporate video shoot: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the corporate video shoot?
corporate video shoot: find individual missing takes
How can I locate individual missing takes from the corporate video shoot?
corporate video shoot: check a backup size mismatch
Why is the backup from the corporate video shoot smaller than the source?
corporate video shoot: recover after a failed drive handoff
What should I do when files disappear during the corporate video shoot handoff?
documentary production: card appears empty after the shoot
What should I do when a card from the documentary production appears empty?
documentary production: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the documentary production?
documentary production: find individual missing takes
How can I locate individual missing takes from the documentary production?
documentary production: check a backup size mismatch
Why is the backup from the documentary production smaller than the source?
documentary production: recover after a failed drive handoff
What should I do when files disappear during the documentary production handoff?
interview production: card appears empty after the shoot
What should I do when a card from the interview production appears empty?
interview production: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the interview production?
interview production: find individual missing takes
How can I locate individual missing takes from the interview production?
interview production: check a backup size mismatch
Why is the backup from the interview production smaller than the source?
interview production: recover after a failed drive handoff
What should I do when files disappear during the interview production handoff?
concert recording: card appears empty after the shoot
What should I do when a card from the concert recording appears empty?
concert recording: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the concert recording?
concert recording: find individual missing takes
How can I locate individual missing takes from the concert recording?
concert recording: check a backup size mismatch
Why is the backup from the concert recording smaller than the source?
concert recording: recover after a failed drive handoff
What should I do when files disappear during the concert recording handoff?
sports production: card appears empty after the shoot
What should I do when a card from the sports production appears empty?
sports production: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the sports production?
sports production: find individual missing takes
How can I locate individual missing takes from the sports production?
sports production: check a backup size mismatch
Why is the backup from the sports production smaller than the source?
sports production: recover after a failed drive handoff
What should I do when files disappear during the sports production handoff?
podcast production: card appears empty after the shoot
What should I do when a card from the podcast production appears empty?
podcast production: repair an incomplete ingest workflow
How do I investigate an incomplete ingest from the podcast production?
podcast production: find individual missing takes
How can I locate individual missing takes from the podcast production?
podcast production: check a backup size mismatch
Why is the backup from the podcast production smaller than the source?
podcast production: recover after a failed drive handoff
What should I do when files disappear during the podcast production handoff?
Production workflow
Ingest, editing and archive workflows
Recovery guidance for copy, move, catalog, edit and delivery steps used by media teams.Adobe Premiere Pro: media offline or actually deleted?
Why does Adobe Premiere Pro report media offline?
Adobe Premiere Pro: only a proxy or preview remains
What can I do when only proxy media remains in Adobe Premiere Pro?
Adobe Premiere Pro: files missing after import
Where are the originals after an import into Adobe Premiere Pro?
Adobe Premiere Pro: originals on the wrong volume
How do I fix an old drive path in Adobe Premiere Pro before recovery?
DaVinci Resolve: media offline or actually deleted?
Why does DaVinci Resolve report media offline?
DaVinci Resolve: only a proxy or preview remains
What can I do when only proxy media remains in DaVinci Resolve?
DaVinci Resolve: files missing after import
Where are the originals after an import into DaVinci Resolve?
DaVinci Resolve: originals on the wrong volume
How do I fix an old drive path in DaVinci Resolve before recovery?
Final Cut Pro: media offline or actually deleted?
Why does Final Cut Pro report media offline?
Final Cut Pro: only a proxy or preview remains
What can I do when only proxy media remains in Final Cut Pro?
Final Cut Pro: files missing after import
Where are the originals after an import into Final Cut Pro?
Final Cut Pro: originals on the wrong volume
How do I fix an old drive path in Final Cut Pro before recovery?
Avid Media Composer: originals offline or deleted?
Why does Avid Media Composer report media offline?
Avid Media Composer: only a proxy or preview remains
What can I do when only proxy media remains in Avid Media Composer?
Avid Media Composer: files missing after import
Where are the originals after an import into Avid Media Composer?
Avid Media Composer: originals on the wrong volume
How do I fix an old drive path in Avid Media Composer before recovery?
Lightroom Classic: media offline or actually deleted?
Why does Lightroom Classic report media offline?
Lightroom Classic: only a proxy or preview remains
What can I do when only proxy media remains in Lightroom Classic?
Lightroom Classic: files missing after import
Where are the originals after an import into Lightroom Classic?
Lightroom Classic: originals on the wrong volume
How do I fix an old drive path in Lightroom Classic before recovery?
Capture One: media offline or actually deleted?
Why does Capture One report media offline?
Capture One: only a proxy or preview remains
What can I do when only proxy media remains in Capture One?
Capture One: files missing after import
Where are the originals after an import into Capture One?
Capture One: originals on the wrong volume
How do I fix an old drive path in Capture One before recovery?
Finder or Explorer transfer: media offline or actually deleted?
Why does Finder or Explorer transfer report media offline?
Finder or Explorer transfer: only a proxy or preview remains
What can I do when only proxy media remains in Finder or Explorer transfer?
Finder or Explorer transfer: files missing after import
Where are the originals after an import into Finder or Explorer transfer?
Finder or Explorer transfer: originals on the wrong volume
How do I fix an old drive path in Finder or Explorer transfer before recovery?
Creative software
Editing and catalog workflows
When an application loses a path, reports media offline or no longer sees an original.Recover CHK files from FOUND.000 on an SD card
Can photos in CHK files inside FOUND.000 be recovered?