Legal · Updated August 28, 2026

withdrawal information

right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day the contract is concluded.

In order to exercise your right of withdrawal, you must contact us, manimedia Inh. Markus Nick, Hinterm Zaun 24, 76228 Karlsruhe, Deutschland, Email: info@file-recovery-hero.com, inform us of your decision by means of a clear statement, for example by email or letter. You can use the sample cancellation form below, although this is not mandatory.

To meet the deadline, it is sufficient that you send the notification of your exercise of the right of withdrawal before the deadline expires.

Consequences of revocation

A valid withdrawal results in a refund processed through Link. Statutory deadlines and repayment using the original payment method remain unaffected. You can contact us or Link support for assistance. The refunded license is deactivated.

Immediate delivery

We do not require you to waive your right of withdrawal. Immediate delivery of the license key does not affect it. Purchases through Link are also subject to its terms, including the 14-day period described there for consumers in the EU and the United Kingdom from access to or delivery of the product. Your statutory rights remain in place.

You can also withdraw without signing in using our online withdrawal function . Enter your name, details identifying the contract and an email address for the acknowledgement. After reviewing your details, submit the statement using “Confirm withdrawal”. We promptly email an acknowledgement containing your statement and the date and time it was received. Other permitted ways to withdraw remain available.